Lag Shot Triple Threat Combo
Website states free shipping.
Package marked COD.
Have to pay brokerage….that is not free shipping.
Replies to my emails on subject are met with a ‘not our problem’ type message.
Very very poor management
Charged me Canadian duty of $50 before delivery
My club order was placed via the Canadian site, and before receiving them, UPS contacted me that a Customs Charge of $45 is owed before delivery (a 12% increase to the cost). My three attempts to contact Lag Shot were received by a foreign service that could not assist in any way. A Lag Shot employee was to contact me five days ago, and no one has. When ordering from a Canadian site with no mention of customs charges, it is fair to assume they would not apply. Due to the lack of transparency, there is no way I could recommend this product. Furthermore, if there is an issue with the received items, there is little faith that Lag Shot will stand by its product.
Bad information on the website! UPS is claiming unpaid customs charges from me not listed by LagShot-CA during my purchase. Customer Service, after making me an offer of $ 15 to compensate for the $ 34 UPS claimed that I declined, is no longer responding to my emails. I have not accepted the delivery and have not received the 3-pole kit and am requesting a full refund of my purchase.